It is a well-known racket - if you try to surrender your phone connection, the phone company will refuse to do it, and keep sending you the minimum bill month after month, all the while trying to convince you to continue to be a subscriber. After six months, they unleash agents on you who will hound you to pay the six months dues. These guys will even come to your home to ask you to pay.Singha wrote: ↑Wed Nov 01, 2017 5:15 pmtelecom providers in india are notorious for doing this. even getting them to stop billing me for cancelled landline was hard work. after repeated cases were ignored and closed , i had to convince the korrupt munna at other end to finally close my a/c by claiming I was relocating to australia for good.
if you say you are relocating within the city or india they will keep pestering you to transfer it there. they are everywhere.
there is no way in hell i will authorize automatic debit for anything other than my planned SIP buys in mutual funds.
TRAI really needs to look into this unscrupulous practice of these leeches. It is always good to give cancellation request in writing at their customer service center and keep a stamped copy of the request with you as proof.
Over-billing is also a big issue. Hence, pre-paid connections are the safest - my mobile phone bill each month drastically came down once I moved to prepaid